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At Paolo Michele, we aim to provide you with a seamless shopping experience, including reliable shipping options. This Shipping Policy outlines our practices regarding order processing and shipping.

1. Order Processing

• Processing Time: All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been processed and is ready for shipment.
• Business Days: Our business days are Monday through Friday, excluding holidays.

2. Shipping Options

We offer various shipping options to meet your needs:

• Standard Shipping: Typically delivers within 5-7 business days.
• Expedited Shipping: Typically delivers within 2-3 business days.
• Express Shipping: Typically delivers within 1-2 business days.

Shipping times may vary based on your location and the shipping method selected at checkout.

3. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method, package weight, and destination. We occasionally offer free shipping promotions; details will be provided on our website.

4. International Shipping

We proudly offer international shipping to select countries. Additional customs fees, taxes, or import duties may apply upon delivery, which are the responsibility of the customer. Please check with your local customs office for more information.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your shipment’s progress.

6. Delivery Issues

If your order has not arrived within the expected timeframe, please get in touch with our customer service team at support@paolomichele.us We will assist you in locating your package and resolving any issues.

7. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please get in touch with us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.

8. Returns and Exchanges

For information about our return and exchange policies, please visit our Returns & Exchanges page.

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information on our shipping practices.

10. Contact Us

If you have any questions about our Shipping Policy or your order, please get in touch with us.